Baggage Policies
You’re in the right place if you want to learn more about baggage rules for your upcoming trip.
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Each passenger is permitted to board the vehicle with one (1) complimentary carry-on item that may be stowed in the overhead compartment or under your seat. Additional carry-on items are not permitted.
For guidelines on traveling with medical devices, please visit Passengers with Special Needs.
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Guidelines on stowed baggage:
- All baggage must be tagged with an identification tag bearing the passenger’s name and telephone number.
- Dimensions should not be greater than 62 inches (combined length + width + height).
- No plastic bags, garbage bags or perishable items will be accepted as baggage. Moreover, plastic bags may not be used to house items intended for storage under the vehicle.
- No single piece of luggage may exceed 50 pounds.
- All bags must be claimed by the passenger at all transfer points and at the final destination.
Adirondack, Pine Hill, and New York Trailways allow each ticketed adult passenger two (2) complimentary stowed bags. Children are permitted one (1) complimentary stowed bag per purchased ticket. Additional bags may be stowed for a fee. For more information, visit: https://trailways.com/legal/trailways-ny-legal/trailways-of-new-york-summary-of-baggage-policy/
Burlington Trailways allows each ticketed adult passenger one (1) complimentary stowed bag. Children are permitted one (1) complimentary stowed bag per purchased ticket. Additional bags may be stowed for a fee. For more information, visit: https://burlingtontrailways.com/termsconditions/
For guidelines on traveling with medical devices, please visit Passengers with Special Needs.
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Look at you enjoying the great outdoors. When traveling with bicycles, skis, and snowboards, please note our special policy on accommodating your fun luggage.
- Skis and Snowboards may exceed 45 inches in length when securely wrapped in suitable material – for example: canvas, nylon or leather.
- Bicycles may not exceed 8 x 32 x 60 inches, and must be securely fastened and wrapped in a box, canvas, or other protective casing to prevent damage should items shift in the baggage compartment. For travelers with connecting schedules, keep in mind that we cannot guarantee your bicycle will be accepted by connecting bus carriers.
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Please remember to take your prescription medication with you on board the bus in a carry-on bag. It's a best practice that you should avoid packing prescription medication in luggage that you'll have to stow in the luggage bay as that area of the bus is inaccessible while en route or in the event of an emergency.
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For the comfort and safety of our passengers, and in order to best adhere to federal, state, and innumerable local laws, Trailways carriers do not transport the following items:
- Acids
- Ammunition
- Batteries
- Explosives
- Firearms
- Fireworks
- Furniture
- Laptop Computers*
- Money
- Perishable Items
- Poisons
- Electronic Equipment*
- TV’s
*Electronic Equipment may be stored under the bus, only in the original box with original packing material. Laptop Computers must be carried onboard the coach with you.
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The operating carrier and terminal operators retain the right open and Inspect both checked and carry-on baggage, at their discretion.
Excess Baggage Fees
Trailways is a nation-wide network of bus carriers and as such, excess baggage fees vary by individual carrier policy. Typical fees are $10.00 –$20.00 for each piece of baggage over the carrier’s limit. For more details please check the baggage policy for the carrier with whom you’ll be traveling. You can find links to each carrier below.
Checked Baggage Information
Processes and procedures for checking baggage vary. Specific rules apply for the Northeast Region of the United States. Please refer to the baggage policy links below for more information, or contact Customer Care
Baggage Policy Links:
Adirondack, New York, & Pine Hill Trailways
Burlington Trailways
Fullington Trailways
Martz Trailways
Northwestern Stage Lines