Driven Rewards™ Terms and Conditions

Welcome to the Driven Rewards Program (“Driven Rewards” or the “Program”). As a valued customer of, we encourage you to participate in this Program. The Program will be administered in accordance with these Terms and Conditions of Membership (the “Rules”), which may be updated from time to time. By enrolling in the Program and becoming a Member, you agree to honor and abide by the Rules.

The terms “Member,” “Members,” “you,” and “your” apply to you as a Member of Driven Rewards; the term “Account” refers to your Driven Rewards Membership account; and the term “points” refers to your Driven Rewards points earned after the transition date. The term “calendar year” means January 1-December 31 of each year.

For information on how may use and share the information you provide when you become a Member, please review our Privacy Policy.

By enrolling in the Program, you confirm and represent that you are the Member or that, if the Member is a minor, you are the child’s parent or legal guardian. If you are the child’s parent or legal guardian, you also confirm and represent that you, and not the child, are providing the child’s information to

No rights of any kind accrue in this Program except as specifically defined herein. There are no exceptions to these conditions of Membership except for those set out in this document. reserves the right to interpret and apply these Rules in its sole discretion.

Membership in Driven Rewards is for individual travelers only. Individuals must enroll separately and may not pool or combine points with others (including family members). Individuals may join the Program online by visiting’s website at, by calling Customer Care at (800) 858-8555, or other channels as may be designated by

Each Member is limited to one Account. A Member must provide his or her legal name matching his or her government issued photo ID, address, phone number, valid email address, and date of birth. The enrollment process must be completed by the prospective Member himself or herself, unless the prospective Member is a minor, in which case the parent or legal guardian may complete the enrollment process. Members will be asked to verify all of this information before speaking with employees about their accounts. Account specific information will be sent via email to the primary email address in the Member's Driven Rewards account. is not responsible for unauthorized access to a Member’s Account and will not replace stolen points or awards.

If becomes aware that a Member or a third party has misrepresented his or her identity in order to enroll in the Program or perform a Program transaction, may, in its sole discretion, void the transaction and Driven Rewards Account.

All transactions and Accounts in the Program are subject to review and adjustment by at any time and without notice to the Member to ensure compliance with applicable rules. Any suspected fraud, misrepresentation, misuse, abuse or violation of applicable rules, including, but not limited to, contracts of carriage, tariffs, the Program Rules,’s Terms & Conditions, and our Driven Rewards Partners’ (as hereinafter defined) rules and regulations, may result in (a) cancellation of the Member's Account and any associated reservations, (b) forfeiture of (1) accrued points in the Member’s Account, (2) awards, and (3) rewards or promotional incentives, and/or (c) a delay or suspension of the processing of points and reporting and the redemption of points, awards, status benefits, rewards and promotional incentives.

Customer Care

If you have any questions regarding the program, please contact Customer Care at (800) 858 8555 or at