Refund Request

Please submit your refund request below.

• Tickets purchased online are not eligible for a refund once the printed date of travel has passed. Refunds may take up to 7 to 14 business days to be processed by our Customer Care Center.
• Tickets purchased at a retail location are typically processed within 5 to 7 business days.

Please note: If you were not logged into your account when purchasing your ticket you must contact Customer Care to submit a refund request.

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First Name: * Required

Last Name: * Required

Email: * Required

Confirm Email * Required

Primary Phone * Required

Ticket Information

What was your payment type? * Required

Credit / Debit

Driven Rewards Points

Split – Credit/ Debit and Driven Rewards Points

Last four digits of credit card used? * Required
Zip code associated with your credit/debit card * Required
What is your ticket confirmation number? * Required
Email used to purchase your ticket? * Required
Reason for your refund request?

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