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At Our Facilities

We’ve been preparing for your arrival. Around the world, our team members are taking steps to safeguard your upcoming trip.


  • Optional Mask Usage
    • Passengers are invited to (but not required to) wear a face mask on Trailways scheduled service operating throughout North America.
  • Clean Facilities
    • Each day we’re cleaning to start the day out fresh by ensuring our terminals and facilities have been addressed with approved disinfectants that treat germs and virus that could be harmful to you.
  • Disinfection Of Facilities During Regular Business Hours
    • Throughout each day, our team members are focusing on high touch areas known to spread the same germs and addressing them with approved disinfectants at regularly scheduled intervals.
  • Additional Cleaning of Company Operated and Owned Facilities
    • In those regions of the North America hardest struck by the COVID-19 pandemic, we’re doing routine extra deep cleaning of facilities to ensure your safety and comfort. In some cases, we’re using the same state of the tools now seen on board our vehicles ,including electrostatic technology and atomizing machines, to thoroughly clean our company owned or operated facilities.
  • Personal Protection Equipment (PPE)
    • Our team members that interact with the public and our vehicles have been provided PPE to stop the spread of harmful germs.

Detailed Carrier Information